Terms & conditions

Transport is provided by professionals only, with insurance, who are licensed to perform public transport. Our guides are licensed to work in any city and in National Monuments and Museums.

Payment of the balance cash in Euros on the day of the tour OR before the tour via CC (except AMEX) or through Paypal before the trip as well (if Paypal service charges are to be paid by the client).
In the event of a cancellation more than 30 days before the tour your payment will be refunded in full.
Payment of 30% of the excursion fees if cancellation between one month and 15 days before the tour.
Payment of 50% of the excursion fees if cancellation less than 15 days before the tour but more than one week.
Payment of 100% of the fee if cancellation less than one week before the tour except for cruise passengers if cancellation is due to the ship company and if the ship does not dock. No fee for the client in such a case.
If the ship docks in another port (Toulon instead of Marseilles for example), the driver-guide will come to pick you up at the other port if possible. The company will certainly have to change the itinerary because of the driving constraints and will suggest another itinerary. We apologize to our customers for any inconvenience.
The price includes transportation in air-conditioned vehicles (all the car expenses, fuel, highway, parking… included) and English-speaking driver-guide (Lecturer Guide licenced by the French Government).
Entrances to monuments, museums, lunch, drinks, wine tasting fees sometimes, boat trip… are not included.
Please, note these are private tours and not shared tours. If you decide to share with other people traveling on the same ship, this is your responsibility and you will remain the person in charge. The company will ask a single deposit and won’t charge 4 or 5 credit cards.
The company is not responsible for any possible accident while passengers get in or out of the minivan, or while away from it. We are not responsible for luggage and camera left in the car.
Tour Designer can not be responsible in case of delay, irregularity, strike, closed establishments, weather conditions, loss or theft of any personal belonging.
Eating, drinking, smoking is forbidden on board.

SARL TOUR DESIGNER in Provence au capital de 7 500 Euros
Head office:
Bastide Roman – Chemin de Roman
13120 GARDANNE – FRANCE
Tel. : 00 33 (0)6 17 94 69 61

Licence Transport : 2004 / 93 / 0000 450

The company is registered at the Chamber of Commerce of Aix-en-Provence under the number:
RCS Aix en Provence 453546376 00014 – APE 602 B